Capstone SEO Case Study:
158% Organic Traffic Growth

Local Emergency Restoration Company – Spokane–Coeur d’Alene

Capstone Construction is a local emergency home repair and restoration company serving the Spokane–Coeur d’Alene area, specializing in water mitigation, fire damage cleanup, and mold removal.

They serve:

  • Homeowners
  • Property managers
  • Commercial property owners

Emergency work is highly time-sensitive, so being found first in search is critical to winning jobs.

Before SEO work began, the client had almost no search presence:

  • Low organic traffic and minimal visibility
  • Not appearing in the local map pack for core emergency services
  • Poorly optimized service pages with weak structure and no clear CTAs
  • No local citations and inconsistent NAP
  • Google Business Profile not verified
  • No real on-site or off-page SEO in place

They were effectively invisible online, despite offering urgent, in-demand services.

Strategic Approach

The engagement was focused on building a strong local SEO foundation and driving high-intent leads. Core goals included:

  • Increase organic traffic to the website
  • Get the business showing in the local map pack
  • Improve rankings for “water mitigation,” “fire damage cleanup,” and “mold removal”
  • Clean up NAP and build consistent local citations
  • Improve conversions (calls and form submissions)
  • Rebuild/optimize key service pages
  • Verify and optimize the Google Business Profile

We combined foundational local SEO work with onsite optimization and measurement cleanup:

  • Verified and fully optimized Google Business Profile (categories, services, description, contact details)
  • Cleaned up NAP consistency and built local citation strategy
  • Rewrote and restructured core service pages to align with high-intent keywords and add clear CTAs
  • Implemented schema markup to help search engines better understand the business and services
  • Improved internal linking to drive more authority and traffic to priority pages
  • Created new blog content around water mitigation and mold removal to capture long-tail and educational queries
  • Cleaned up analytics and tracking, enabling accurate measurement of traffic and engagement

Results (Year-over-Year)

The campaign delivered strong year-over-year gains across organic traffic, visibility, and local engagement, creating a measurable lift in both search performance and lead generation.

  • +158.3% total users from organic search
  • +153.4% sessions
  • +147.5% URL clicks
  • +416.2% impressions
  • Improved average position in search results
  • Homepage: +127.9%
  • About: +232.6%
  • Contact: +150%

After verifying and optimizing the Google Business Profile, the business saw a substantial lift in visibility and engagement. More customers were discovering the company through local search, which contributed to stronger map pack visibility, increased interactions, and a noticeable rise in calls and website visits from high-intent users.

Why This Worked

This engagement succeeded because it focused on building the right SEO foundation for a local, service-based business while aligning technical improvements, content, and local visibility with real customer intent.

By rewriting service pages and creating content around water mitigation, fire damage, and mold removal, the site aligned closely with what high-intent searchers were actively looking for in urgent situations.

Verifying and optimizing the Google Business Profile, combined with NAP cleanup and stronger local trust signals, made it easier for Google to understand, trust, and surface the business in the local map pack.

Better page structure, internal linking, and clear calls to action helped turn general traffic into engaged visitors who knew what to do next – call, click, or submit a form.

Cleaning up analytics and tracking made improvements in traffic, calls, and interactions visible, which supported smarter ongoing decisions and provided clear proof of impact.

In short, the strategy worked because it connected local intent, clear messaging, and technical fundamentals into one cohesive, measurable SEO foundation.

Conclusion

Through foundational local SEO improvements, targeted content updates, and a fully optimized Google Business Profile, Capstone Construction significantly improved its online visibility and lead flow. By addressing technical gaps, rebuilding high-intent service pages, strengthening local signals, and clarifying user pathways with better structure and calls to action, the business achieved more than 150% year-over-year growth across key organic metrics.

Visibility in the local map pack improved substantially, and Google Business Profile interactions, including calls and website clicks, increased sharply. Together, these efforts created a measurable and sustainable lift in traffic, engagement, and high-intent leads for a highly competitive, urgent-response service business.